Thank you for shopping with Nexora™. We are committed to providing a smooth and reliable shipping experience for every customer. Please review our shipping policy below for information regarding order processing, delivery times, and shipping procedures.

Order Processing

All orders are processed within 1-2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly extended. If there is a significant delay with your order, we will notify you via email.

Shipping Destinations

Nexora™ currently ships to customers in the United States and many international destinations.

If your country is unavailable during checkout, please contact our customer support team for assistance.

Estimated Delivery Times

United States

• Processing Time: 1-2 Business Days
• Shipping Time: 3-5 Business Days
• Total Estimated Delivery Time: 4-7 Business Days

International Orders

• Processing Time: 1-2 Business Days
• Shipping Time: 5-8 Business Days
• Total Estimated Delivery Time: 6-10 Business Days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

From time to time, Nexora™ may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 24-48 hours for tracking updates to appear after the carrier receives your package.

Customs, Duties, and Taxes

For international orders, customers may be responsible for customs duties, import taxes, or other fees imposed by their local government.

These charges are not included in the product price or shipping fee and are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing an order.

Nexora™ is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate the issue and assist in finding a resolution.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging.

Our team will review the situation and provide an appropriate solution as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Nexora™
Website: Nexora.com
Email: support@nexora.com

Thank you for choosing Nexora™. We appreciate your trust and look forward to helping you keep your vehicle looking its best.